Question 1

Is ScanMyPet available now?

Accepted Answer

Yes. ScanMyPet is live and available to download on iOS and Android. Subscribe to Premium, monthly or annually, for unlimited scans and full features.

Question 2

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.

Question 3

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as Apple Pay and Google Pay. All payments are processed securely.

Question 4

Can I cancel anytime?

Accepted Answer

Absolutely. There are no lock-in contracts. You can cancel your subscription at any time from your account settings and will retain access until the end of your billing period.

Question 5

Is my pet's data private and secure?

Accepted Answer

Yes. Your pet's data is secure and private. We never sell or share your data with third parties. See our Privacy Policy for full details.

Question 6

Does ScanMyPet replace a vet?

Accepted Answer

No. ScanMyPet provides AI-generated insights to help you stay informed and proactive about your pet's health. It is not a substitute for professional veterinary care. Always consult a licensed vet for medical decisions.

Simple, transparent
pricing for every pet parent

Frequently asked questions

Simple, transparentpricing for every pet parent

Frequently asked questions

Simple, transparent
pricing for every pet parent