Get In Touch

Contact Us

Questions about ScanMyPet, feedback on the app, or something else entirely - we'd love to hear from you. We usually reply within 1-2 business days.

1. Email Us

The fastest way to reach us is by email. For account help, bug reports, or general questions:

ScanMyPet
Email: hello@scanmypet.ai

2. What to Include

To help us respond faster, please include:

  • The email address associated with your ScanMyPet account (if applicable)
  • A short description of your question, issue, or feedback
  • Screenshots, if you're reporting a bug or something unexpected in the app

3. Other Ways to Reach Us

For account deletion requests, see our Account Deletion page. For common questions about plans and billing, check our FAQs. You can also find us on Instagram.