Privacy Policy

Last Updated: September 10, 2025

1. Introduction

ScanMyPet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

• Email Address: When you sign up or use ScanMyPet, we collect your email address to create your account, send reports, and communicate with you.
• Scanning Reports: After you submit a scan, we generate a report that may include details such as:
  • Breed and age estimate
  • Gender (if detectable)
  • Overall health score and confidence level
  • Health indicators (eyes, coat/fur, posture, ears, dental health, etc.)
  • Recommendations for care and follow-up
  • Warning signs to monitor
  • Positive observations
  • Analysis summary and limitations
  • Whether veterinary consultation is advised
• We do not collect sensitive identifiers (such as name, phone number, or address) unless you voluntarily provide them.

3. How We Use Your Information

• Generating Health Reports: Using scan data to produce a structured health analysis report for your pet.
• Improvement and Research: Analyzing anonymized scan results to improve our algorithms and service accuracy.
• We do not use your data for targeted advertising or sell it to third parties.

4. How We Share Your Information

• With You: Reports are delivered directly to your email or accessible through your account.
• Service Providers: Trusted vendors who help us host, process, or store data may have access. They are bound to strict confidentiality.
• Legal Requirements: If required by law or a valid legal request (e.g., subpoena, court order).
• Business Transfers: In case of a merger or acquisition, data may be transferred with proper safeguards.
• We do not share your reports with veterinarians or third parties without your explicit consent.

5. Cookies and Tracking Technologies

We may use cookies or analytics tools to understand how our website/app is used and to improve the experience. You can control cookies through your browser settings.

6. Data Security

We use encryption (HTTPS), secure storage, and access controls to protect your information. While no system can be 100% secure, we take industry-standard measures to safeguard your data.

7. Data Retention

• Email addresses are retained as long as your account is active.
• Scan reports are stored so you can access past results.
• You may request deletion of your data, subject to legal obligations.

8. Your Rights

• Request access to or deletion of your data.
• Opt out of non-essential communications.
• Contact us for corrections or questions about your stored information.

9. Children’s Privacy

ScanMyPet is intended for adult pet owners. We do not knowingly collect information from children under 13.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their practices. Please review their policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or a notice on our site.

12. Contact Us

For questions about this Privacy Policy, contact us at: privacy@scanmypet.ai